Archive for January, 2008
Building trust with clients - being honest about mistakes
58 Comments Published January 7th, 2008 in Tips & Tools.I spent a long time in a fairly high-pressure corporate environment, dealing with some high-profile clients doing database, analysis and production work that was complex and fraught with opportunities for mistakes.
I made a lot of mistakes- especially in the first year or two as I was gaining experience. Are you familiar with the “ohnosecond”? […]
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